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    Anna Higham

    Hi All,

    I work for a national contractor and have a team of Community Engagement Coordinators across the country who work to deliver a number of activities throughout communities all year round.
    Since the outbreak we have focused on volunteering, targeting the most vulnerable to offer our support. I feel the guidelines from the Government are unclear as to whether we can still do this? Surely we can still help the vulnerable with ‘essential’ needs?
    Any opinions or advice is most welcome.
    Thank you

    Andrew van Doorn


    whilst specific guidance is being sort via NCVO, the general opinion seems to be that if people are providing care and help to vulnerable people then they can continue to do this. If an when more specific guidance is produced about volunteers leaving the home to support vulnerable people, I will post it.

    Thanks for all the great work you and your Community Engagement Co-ordinators are doing.

    Go well!


    Anna Higham

    Thanks Drew i really appreciate this!

    I’ve just found this article also which seems to confirm our current thoughts.

    Fingers crossed we can continue to deliver our service.

    Stay safe.



    Hi Anna
    In Wales our volunteers are being coordinated through our local voluntary sector organisations – so for example in Rhonnda Cynon Taff this would be Interlink, in the Vale of Glamorgan this would be GVS (Glamorgan Voluntary Services). I wonder if there might be a more joined approach in other parts of the country to that you could contact matching the volunteers to their own locality as this seems to be the local authority advice I have been receiving that volunteers should not travel more than essential, thus matched up to vulnerable residents in their own communities.
    Hope this help a bit! Rachel

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