Volunteering Guidance (SCVO)

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    Last modified on 24th March 2020

    The volunteering landscape is changing rapidly as organisations develop ways for individuals to safely help others in their communities. Initiatives are being developed at UK, Scottish and local levels – we will include links below to initiatives as we hear about them.

    Following the announcements last night from the Prime Minister and First Minister, it is crucial that all staff and volunteers working in the sector follow the current government advice to stay at home wherever possible and strictly limit face-to-face contact. Only services which are essential should be provided in communities. Staff and volunteers should be encouraged to look out for their neighbours, following the advice on safety.

    Find Help Near You
    If you need medical help, please follow the guidance on the NHS Inform website. Do not go directly to your GP, hospital or other healthcare environment.
    Use the search to find organisations that are able to offer non-medical help directly to people below.
    If you are an organisation or professional looking for help, use this search instead.
    Information on the website is provided by users and is not verified, so please report any incorrect or inappropriate listings, and never give personal or financial details online to someone you don’t know.


    Coronavirus Bill
    New legislation from the UK Government aimed at tackling the Coronavirus will introduce ‘emergency volunteer leave’, described as a new form of unpaid statutory leave, allowing local authorities to maximise the pool of volunteers they can utilise to fill capacity gaps within health, social care and other key services.
    All volunteers will require an Emergency Volunteering Certificate to qualify for the scheme.
    The bill includes measures offering additional employment protections and compensation for those volunteering. This will include funding to compensate volunteers for loss of earnings and expenses.
    The Bill is expected to be passed on 24 March, and we will post further information here as it becomes available.
    Volunteering MattersVolunteering MattersVolunteering Matters
    Leading organisations, including SCVO, are calling on businesses to support the voluntary sector and communities at this critical time.
    Volunteering Matters is coordinating action on this asking business to register their support. Specific skills-based area include: PR, media and digital communication; general technology, system skills; risk/health assessors; logistics; pro-bono services.


    Scottish Government
    Ready Scotland: Scottish Government has published information on how to help safely in your community.
    NHS Scotland
    The National Group for Volunteering in NHSScotland has published a paper outlining a number of recommendations and a number of options and approaches which NHS Boards are taking forward or have already enacted. Please note that this paper was published on 17th March 2020 – the guidance referred to in this paper is subject to change and the links to NHSScotland guidance should be reviewed on an ongoing basis.
    The latest guidance on coronavirus from NHS Scotland can be found on NHS Inform website.
    Volunteer Scotland
    Volunteer Scotland is providing practical guidance for organisations managing volunteers during the coronavirus crisis.
    Specific guidance on PVG and Covid19 is also available on Volunteer Scotland’s website.

    Yootoo app
    Yootoo appYootoo appYootoo app is aimed at providing support for those caring for a loved one. The app was developed in partnership with Fife Council and will be free to use during the current coronavirus crisis.

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    <p> </p>
    <p> </p>
    <p>Volunteer Aberdeen</p>
    <p>Volunteer Aberdeen has published information on how people can help in their local area.</p>
    <p> </p>
    <p>Voluntary Action Angus</p>
    <p>VAA has published a communication plan that aims to maximise the volunteer resource in communities across Angus, to make sure people in their homes who need support are helped.</p>
    <p> </p>
    <p>Volunteer Edinburgh</p>
    <p>THINK LOCAL/ACT LOCAL – Volunteer Edinburgh has produced FAQs for people who want to help. </p>
    <p>  </p>
    <p>TSI Argyll & Bute</p>
    <p>TSI Argyll & Bute has some information available about third sector responses and resources regarding coronavirus.</p>
    <p> </p>
    <p>Clackmannanshire TSI</p>
    <p>CTSI has published some information on coronavirus for its members and community.</p>
    <p> </p>
    <p>TSI Dumfries & Galloway</p>
    <p>Volunteer Dumfries and Galloway is working with third sector organisations across the region to help place new volunteers who have signed up to help during the coronavirus crisis.</p>
    <p> </p>
    <p>EVOC has a dedicated news page for information.</p>
    <p> </p>
    <p>CVS Falkirk</p>
    <p>CVS Falkirk has some resources and guidance on coronavirus on their website.</p>
    <p> </p>
    <p>Fife Voluntary Action</p>
    <p>Fife Voluntary Action has a dedicated page providing information and guidance on the coronavirus pandemic.</p>
    <p> </p>
    <p>Glasgow Council for Voluntary Services</p>
    <p>GCVS is continually updating its website with coronavirus related information. It is signposting those wishing to volunteer to Volunteer Glasgow who have extensive information on how individuals can assist.</p>
    <p> </p>
    <p>Highland Third Sector Interface Partnership (HTSI)</p>
    <p>In response to COVID-19, HTSI are collating a database of any community services, actions and initiatives that are taking place across the Highlands.</p>
    <p> </p>
    <p>CVS Inverclyde</p>
    <p>CVS Inverclyde are using their dedicated volunteering website, where they have added ‘COVID-19’ as an event to capture those willing and able to help.</p>
    <p> </p>
    <p>Midlothian Voluntary Action</p>
    <p>Midlothian Voluntary Action is updating and sharing information with its members as they receive it.</p>
    <p> </p>

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    This blog by NCVO is also a good resource for those asking the question, are people still allowed to volunteer during lockdown?

    Are volunteers on lockdown?


    SFHA Volunteer guidance

    SFHA acknowledges the effect that the pandemic is having on community services’ resources and, where possible, attempts being made to support this are very positive. Much of the work our members have told SFHA about has involved using volunteer programmes, and we would encourage all associations to link up with local council and volunteer agencies to offer support where possible and to share information to help shape these services.

    There are several useful resources on volunteering in communities during the COVID-19 crisis at the following sites:
    • NHS: Ready Scotland
    • Who Cares Scotland
    • Volunteer Scotland Informal volunteer befriending is increasing within associations.

    Using data held around needs, they can create links between members of the community who may require practical or social support, with able tenants volunteering to support them Volunteer Shopping Cards are being used by befriending programmes. This provides a secure way for those self-isolating, older people or those who are medically vulnerable to allow others to shop for them.

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